Shipping Policy — UPS
Last updated: October 23, 2026
Shipping Carrier
We use UPS for physical product shipments within the United States. Available services, destinations, and charges are shown at checkout or confirmed when you order.
Order Processing
Orders are prepared for shipment after payment is confirmed. Processing times depend on stock and production workload. An estimated dispatch date, if provided, is not a guaranteed delivery date.
Transit and Delivery
UPS transit estimates begin when UPS receives the package. Delivery times can vary due to weather, holidays, carrier disruptions, address issues, and destination. Tracking information will be provided when available.
Shipping Charges
Any shipping charges or free-shipping offers are determined at checkout. Additional charges may apply to addresses requiring special handling if disclosed before the order is finalized.
Addresses and Delivery Problems
Please verify your shipping address before submitting an order. Contact us promptly if an address needs correction. If a package is delayed, marked delivered but missing, or arrives damaged, contact us so we can review tracking and available UPS claim options.
Damaged Shipments
Keep the original packaging and photograph the package and product if an item arrives damaged. Contact us promptly with your order number and photos so we can evaluate a replacement, refund, or carrier claim as appropriate.
Contact
Shipping assistance: sales@trianglepeggame.com or 855.947.9007.